Training & Support
Looking for Advanced360? We’re improving your Advanced customer portal to make it even easier for you to download software, book training, raise support tickets – and much more…
For now, you’ll find familiar Advanced360 features here.
Request a brochure
You’ll find brochures in the relevant product section:
Go to Products, choose the relevant product and scroll to the brochure section.
Request approved partner certificates
Request the approved partner certificate by completing this form.
View datasheets
You’ll find datasheets in the relevant product section:
Go to Products, choose the relevant product and scroll to the datasheets section.
Watch ‘How to’ films
Our series of 'How To' films help answer common technical questions - discover them on YouTube.
Customer Service
The Advanced customer service team is here to help make ordering from us easy.
Whether you have product queries, need support with an order or have questions about deliveries, we’re available to provide advice and updates whenever you need them.
You can reach the team at any time by emailing: customerservices@advancedco.com
or by calling: +44 (0)345 894 7000 Option 1 | Option 3 during UK office hours.
Technical Support
Our team of technical support engineers is on hand to help you get the most out of your Advanced equipment.
Available by phone or email, we’re here to answer your questions and make sure that using our products is easy and fuss free.
Whether you need quick setup advice whilst on site or help planning a complex network, we have the expertise to ensure your fire protection solution is fit for purpose and provides long-term safety and peace of mind.
You can reach the team at any time by emailing: tech@advancedco.com
or by calling: +44 (0)345 894 7000 Option 2
We'd love to discuss your training needs…
If you'd like to discuss course content, want to arrange group training at your premises or perhaps need to customise a course to suit your needs, please get in touch
Get in touch